About the role:
The Client Success Specialist will help guide Taurex leads and clients through Taurex different products, platforms, and services.
Key Responsibilities:
- Introduce company’s products to customers through online and offline channels.
- Provide good services and able to communicate with all the customers.
- Meet Sales revenue targets.
- Develop new customers and maintain a good relationship with existing customers through social media, references, websites, previous contacts etc.
- Conduct market research to identify selling possibilities and evaluate customer needs.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share with internal teams.
- Develop and maintain a strong network of lead sources.
- Identify and report on business opportunities to raise the company’s market share.
- Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.
Experience and Qualifications:
- Candidate must possess at least a Diploma, Advanced /Higher /Graduate Diploma, Bachelor’s Degree in Finance / Business Administration / Economics or related majors.
- Minimum 2 years of experience in Business Development/Sales; previous experience in the Commodity, CFD or Financial Industry is a plus.
- Excellent communication skills both verbal and written in local language and English.
- Excellent understanding of the financial markets.
- Excellent communication, presentation, and networking skills.
- Track record of achieving and exceeding targets.
- The person must be proactive and aim to self-generate new leads, business.
- Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
- Have a good sense of customer service/sales.
- Able to work under pressure and independently.
- Good command of written and spoken in others language will be an added advantage (English and Portuguese).
- Knowledge on trading platforms (Meta Trader 4 and 5), office tools and CRM’s systems.
Person Specification:
- Confident and clear communicator with the ability to build relationships both internally & externally.
- Outstanding interpersonal skills.
- Team player with a proactive and innovative approach.
- Candidate preferably with Portuguese and English language skills.
