Copyright © 2024 Taurex. All rights reserved.
Location & Language
Zenfinex Global Limited regulated by the Financial Services Authority (FSA) of Seychelles (SD092)
Zenfinex Global Limited regulated by the Financial Services Authority (FSA) of Seychelles (SD092)
Come work with us at Taurex and become part of a passionate team dedicated to shaping the future of Forex and CFDs trading worldwide.
Explore our current job openings and find the position that's the perfect fit for your skills and experience.
Choose your desired job, click 'APPLY NOW,' and follow the application steps.
If your application meets our requirements, our HR team will contact you to schedule an interview and discuss the next steps.
Senior Business Intelligence Analyst
Operations
Bulgaria
About the role:
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We are seeking a dynamic individual who combines a strong technical background in data engineering and analysis with exceptional soft skills. This role’s primary responsibility is to support our business intelligence and data analytics initiatives, transforming complex data into actionable business insights. The job holder will not only design and implement BI solutions, but also play a pivotal role in aligning these solutions with strategic business objectives through effective communication and requirement gathering.
The ideal candidate will possess extensive knowledge in end-to-end data handling, including ETL processes, data modeling, and data visualization, with an eye towards evolving into predictive analytics and machine learning, utilizing the AWS and Azure suites.
Key Responsibilities:
Experience and Qualifications:
Preferred Skills (bonus points):
Proficiency in Data Analysis Expressions (DAX) for advanced data modeling and complex business calculations.
Experience in building classical Machine Learning models from scratch, utilizing AutoML, or using prebuilt models in the cloud. Alternatively, closely collaborated with data scientists and ML engineers to deploy and maintain ML models in production, including data preparation and other relevant tasks.
Experience with Python or R for data analysis and model development.
Knowledge of time series analysis, regression models, and decision trees.
HR Administrator/ Office Assistant
HR
Malaysia , KL
About the role:
A new role has been created in our Malaysia office to provide support for People, Finance and Business support activities, as well as being the lead for local office administration. This is an interesting and varied role with a mixture of people administration, office administration and business support tasks, and it offers plenty of opportunities to develop your knowledge and apply your ideas. With support from the People Manager and local People Specialist, you’ll work closely with the local office team as well as supporting colleagues in other regions. As part of our global People team, you’ll be providing first class support and administration and will be a role model for the Company’s values and culture.
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Key Responsibilities:
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People support
Working closely with the People Specialist for ASIA and hiring managers, provide professional and seamless support for recruitment and selection, including drafting and placing advertisements, handling candidate communication and administration, arranging interviews, collating and filing interview notes, etc.
Manage the onboarding of new starters in the country, including all new starter documentation and office equipment, and arranging onboarding programmes to ensure a smooth transition into the organisation for all new employees.
Undertake pre-employment checks on all new starters to ensure policy compliance and minimise risk.
Manage the administration of local benefits, ensuring starters and leavers are updated and research the local providers to find new, competitive benefits and offer ideas to the People Manager.
Prepare the monthly payroll for the country, ensuring that all information and relevant documentations are handed to the local payroll provider/ accountants in a timely manner and the Finance team is well-briefed.
Maintain the employee database and files to ensure employee data is accurate and up to date.
Support the People Specialist on creating reports on employee absence so that potential attendance and wellbeing issues are promptly acted upon.
Monitor statutory and other absence arrangements (e.g. maternity leave) to ensure compliance with legal and good practice requirements.
Support change control and central storage of employment policy documents, Employee Handbook and template contracts to ensure high reliability and integrity of master documents.
Document and maintain core employment processes for approval by the Head of HR to ensure reliability, consistency and compliance with good practice.
Carry out filing and maintenance of employment records to meet archiving and confidential destruction requirements.
Support the cascade of internal communications and employee engagement and wellbeing initiatives.
Support the People Manager and local People Specialist and regional heads in promoting the Company’s culture and Values.
Provide support across the wider People team in the absence of colleagues.
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Office Management
Set up and manage the office to create a positive and productive working environment for all colleagues.
Organise team building and social events for the office.
Manage the ordering and purchase of reasonably necessary office supplies, including computer equipment, kitchen and bathroom supplies and general stationery.
Lead on Health and Safety for the office and undertake relevant H&S and first aid training when required.
Ensure appropriate office security arrangements are in place.
Maintain an office budget.
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Finance administration
Liaise with the Finance team with regard to the processing and payment of local invoices.
Organise the expenses of the Country Head / Regional Head for approval.
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Business Support
Support the Country Head and liaise with the regional Marketing Specialist, in arranging merchandise for Expos, Shows and local events
Book and arrange travel and accommodation for the local managers and colleagues visiting the region.
Any other administration required to meet local government requirements.
Any other duties reasonably required for the role.
Partnerships Success Specialist
Partnerships Success
Bogota, Colombia
About us:
Taurex- Take Charge of your Trading.
Vision– to inspire the financial confidence of traders and investors of the world.
Mission– Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.
Who is Taurex?
With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.
Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.
Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.
We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!
About the role:
We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), Prop firms, asset managers, affiliates and white labels.
The position is contractually based in the Bogota office. Homeworking privileges are based on business needs and performance. Current requirements are to be in the office 4 days per week.
Key Responsibilities
Experience and Qualifications
Person Specification
Local Benefits
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Client Success Specialist
Client Success
Dubai, UAE
About us:
Taurex- Take Charge of your Trading.
Vision– to inspire the financial confidence of traders and investors of the world.
Mission– Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.
Who is Taurex?
With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.
Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.
Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.
We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!
About the role:
As part of the Client Success team you will be responsible for handling the full sales process from converting registered leads into active live account holders, managing a portfolio of clients, to reactivating dormant accounts. Your knowledge of our platforms and products and financial markets in general will enable you to effectively meet your targets and KPI’s whilst adhering to the principles of Treating Customers Fairly.
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This role comes with a competitive starting salary, and upon passing probation eligibility to an attractive bonus scheme.
Key Responsibilities
Experience and Qualifications
Person Specification
Partnership Success Specialist
partnerships Success
Thailand
About us:
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Taurex- Take Charge of your Trading.
Vision– to inspire the financial confidence of traders and investors of the world.
Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.
Who is Taurex?
1.      We are Human.
2.      We empower all with Knowledge.
3.      We are forging the Future.
4.      We earn trust through Integrity.
5.      We provide global expertise with a Local Touch
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With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.
Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.
Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.
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We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!
Â
About the role:
We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), asset managers, affiliates and white labels.
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Key Responsibilities
• Develop and maintain a strong network of Introducing Brokers, Asset Managers, Affiliates and Institutional/B2B clients.
• Establish and maintain business relationship with all clients for their retention of prospects.
• Actively follow financial markets. Proactively discuss financial markets and factors that move them in an articulate manner with clients.
• Conduct market research to identify opportunities based on competitor weaknesses and their commercial proposals.
• Negotiate with partners to ensure a partnership is commercially viable and sound for the company.
• Gather feedback from customers or prospects and share with internal teams.
• Identify and report on business opportunities to raise the company’s market share.
• Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.
• Meet and exceed sales revenue targets.
• Any other duties reasonably required for the role.
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Experience and Qualifications:
• Minimum 1-2 years of experience in Business Development/Sales; previous experience in the Forex, Commodities, CFDs or Financial Industry is a must.
• Diploma, Advanced /Higher /Graduate Diploma, bachelor’s degree in finance / Business Administration / Economics or related majors.
• Desirable candidate that has existing book of business and experience in bringing new business.
• Excellent understanding of the financial markets.
• Track record of achieving and exceeding sales targets.
• Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
• Have a good understanding of customer service/sales.
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Person Specification:
• Excellent communication skills both verbal and written in Thai and English.
• Confident and clear communicator with the ability to build relationships both internally & externally.
• Outstanding interpersonal skills
• Presentation, and networking skills.
• Team player with a proactive and innovative approach
Funding Associate
Operations
Kuala Lumpur, Malaysia
About the role:
Reporting to the Funding Manager, you will be responsible for funding operations. You will promote excellence and meet internal SLA’s which will ultimately improve the quality of service we provide to our clients and increase retention and activity. You will actively work with regional offices across the business to resolve funding issues and suggest innovative solutions to help improve the client funding journey.
Key Responsibilities:
Validating and executing transactions from CRM (deposits, withdrawals, transfers) via different payment channels.
Validating and executing manual transactions when required.
Reporting large transaction requests to Compliance and Dealing.
Liaise with other departments to escalate and resolve any Funding issues.
Monitor Deposits and implement fraud prevention procedures and resolve chargeback disputes.
Following transaction inquiries/requests via the company’s communication channels.
Following up pending cases (funding related) that may reach the Backoffice.
Investigating and resolving any discrepancies in payments by communicating with banks and processors.
Assisting PSPs by providing sufficient information (transaction details, error messages, screenshots captured by customers) to carry out investigation on their side.
Applying Daily and Monthly Reconciliation processes.
Reconciliation of automated and manual transfers.
Following up with Funding email flow.
Following up with any task requested by the line manager.
Cooperating and assisting other Departments on understanding client funding issues.
Handling bonus credit in/out matter.
Any other duties reasonably required for the role.
Experience and Qualifications:
Diploma or University degree in finance or a related field
Fresh graduate encouraged to apply.
Candidate with working experiences with similar industry is highly desirable.
Previous experience with Cashiers such as Praxis & Bridgerpay would be desirable.
Person Specification:
Excellent verbal and written communication skills in English.
The ability to speak in Mandarin would be desirable.
Ability to prioritise, work under pressure and within tight deadlines.
Ability to work to a high degree of accuracy.
Ability to evaluate issues from a regulatory perspective with a practical, business- orientated, common-sense approach to complex problem solving
A flexible approach to working shift patterns
Local Benefits:
15 days annual leave (increase to 16 days after 2 years) in addition to all gazette public holidays.
Birthday leave
Tea/coffee/snacks provided
Employee Referral Scheme
Free Parking
Medical insurance (after passed probation)
Travel allowance
About us:
Taurex- Take Charge of your Trading.
Vision– to inspire the financial confidence of traders and investors of the world.
Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.
Who is Taurex?
We are Human.
We empower all with Knowledge.
We are forging the Future.
We earn trust through Integrity.
We provide global expertise with a Local Touch
With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.
Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.
Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.
We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!
Client Success Associate
Client Success
KL, Malaysia
About the role:
As a Client Success Associate for Taurex, you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers. You will be expected to listen, deliver and care on every single interaction.
The role holder will ensure all clients’ enquiries and issues are addressed and resolved in a timely manner. Making sure every single client is provided with best customer service through all stages of their journey with us.
Responsibilities:
Experience and Qualifications:
Person Specification:
Web Support Specialist (网络技术专员）
Technology
Kuala Lumpur, Malaysia
About the role:
We are seeking a skilled and creative Website Specialist/Developer (网络技术专员）to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining our company’s websites, ensuring a seamless user experience and optimal functionality. The Website Specialist/Developer will collaborate with cross-functional teams to implement web solutions, troubleshoot issues, and contribute to the overall enhancement of our online presence.
Key Responsibilities:
Website Development:
Content Management:
Technical Support:
Collaboration:
Security and Compliance:
Analytics and Reporting:
Qualifications:
2+ Years of Experience in the Web Development field.
Proficient language in English and Mandarin
Proven experience in web development, with a strong portfolio showcasing previous projects.
Proficient in HTML, CSS, JavaScript, and other relevant web technologies.
Experience with content management systems (CMS) such as WordPress, Drupal, or Joomla.
Added Advantage if we have experience in MySQL database and PHP
Familiarity with SSEO best practices and website optimization techniques
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration skills.
Ability to work independently and meet tight deadlines.
Experience with e-commerce platforms.
Knowledge of web accessibility standards.
Familiarity with version control systems (e.g., Git).
Understanding of responsive design principles.
Certification in web development or related field.
Partnership Success Specialist
Partnership Success
Kuala Lumpur, Malaysia
About the role:
We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), asset managers, affiliates and white labels.
Key Responsibilities :
Experience and Qualifications:
Person Specification:
Local Benefits:
Client Success Specialist- Retail
Client Success
Mexico
About the role:
The Client Success Specialist will help guide Taurex leads and clients through Taurex different products, platforms, and services.
Key Responsibilities:
Experience and Qualifications:
Person Specification:
Client Success Associate
Client Success
Bogota, Colombia
About The Role
As a Client Support Associate for Taurex, you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers. You will be expected to listen, deliver and care on every single interaction.
The role holder will ensure all clients’ enquiries and issues are addressed and resolved in a timely manner. Making sure every single client is provided with best customer service through all stages of their journey with us.
Key Responsibilities
Effectively managing the chats, E-mails and calls with clients
Identifying and assessing customer’s needs to achieve satisfaction
Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat and Emails
Offer support to clients within the specified time frame
Updating CRM and keeping records of all communications and action taken
Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks
Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction
Follow standard processes and procedures
Consistently take initiative to learn about the markets, FX industry and new platforms and products.
Be a team player and collaborate in a proactive way with the customer support to manage time, resources, volume, and customer feedback.
Consistently achieve departmental and individual metrics.
Experience And Qualifications
Must have a BA/BS degree in a related area
Must have strong verbal and written communication skills.
Preferably to have 0-2 years of customer service experience
Critical thinking and problem-solving skills.
Strong MS Office skills.
Person Specification
Excellent communication skills both verbal and written
Willingness to commit to long-term career growth and professional developments
Critical thinking and problem-solving skills
Ability to work under pressure
Eager to learn about the financial markets, CFD industry, and Taurex’s trading platforms
Open-minded and collaborative
Ability to work different shift patterns to support our international clients (from 08:00 to 22:00)
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Our team-oriented approach encourages collaboration, open communication, and shared success.
Taurex is the trading name of Zenfinex Global Limited, Stochastic Africa SL Ltd, and Zenfinex Global LLC.
Zenfinex Global Limited is registered in the Republic of Seychelles with registration number: 8428731-1 and is regulated by the Financial Services Authority of Seychelles (license number SD092). Its registered office address is F20, 1st Floor, Eden Plaza, Eden Island, Seychelles, and its physical office address is Unit G, F28 Eden Plaza, Eden Island, Republic of Seychelles.
Stochastic Africa (SL) Limited, trading as Taurex, is a company registered in Sierra Leone with Company Number: SL270319STOCH05271 and is licensed by the Bank of Sierra Leone under license number BSL/SAL/2023 and with the registered office at 148D Wilkinson Road, Freetown, Sierra Leone.
Zenfinex Global LLC is a company registered with the Financial Services Authority in Saint Vincent and the Grenadines under registered number 138 LLC 2019. Its registered office is Hinds Building, Kingstown, Saint Vincent and the Grenadines.
Risk Warning: Trading in financial instruments carries a high level of risk and may not be suitable for all investors. The value of your investments may fluctuate and you may lose all of your invested capital, especially due to leverage. You should carefully consider your investment objectives, level of experience, and risk tolerance before deciding to trade in financial instruments that may be on margin. It is your responsibility to ensure that you fully understand the risks involved and seek independent advice if necessary.
You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any trading activity or engaging in copy trading. Nothing in this site should be read or construed as constituting advice on the part of Taurex or any of its affiliates, directors, officers or employees.
ZFN Europe Ltd is a company registered in Cyprus under registered number HE 411334. Its registered office is Naxou 1, First Floor, Flat/Office 103 Strovolos, 2043, Nicosia , Cyprus. It acts as a service provider to the group.
Clients must be at least 18 years old to use Taurex’s services.
Residence: The information on this site is not directed at residents of the United States, Canada, North Korea, Iran, Belgium, Japan or any particular country and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Taurex is the trading name of Zenfinex Global Limited, registered in the Republic of Seychelles.
Registered Office Address: F20, 1st Floor, Eden Plaza, Eden Island, Seychelles, and its physical office address is Unit G, F28 Eden Plaza, Eden Island, Republic of Seychelles.
Regulated by the Financial Services Authority under license number: SD092
Registration No: 8428731-1
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