About the role:

This is an exciting opportunity to join an innovative business with ambitious plans and be part of a global People team. Due to our successful growth, we need a new People Manager lead delivery of excellent end to end people support. You’ll personally partner with our teams in the UK, Cyprus, Bulgaria, Belgium, Turkey, Colombia and Mexico to deliver professional generalist expertise and support. You’ll also manage three People / Office support colleagues in Sofia, Limassol and Colombia, ensuring the team as a whole provide reliable and responsive support that meets business needs.

Key Responsibilities:

1. General
   • Provide full generalist People support for designated teams.
   • Work as part of the People team to provide a seamless, positive and inclusive employee experience at every point in the employee lifecycle.
   • Liaise with regional managers and teams to maintain strong connections and to ensure all duties for the local region and for the People team are clearly defined and well managed.
   • Support the Head of HR and line managers in implementing organisational changes and plans in order to achieve objectives and minimise risk.
   • Undertake the role of office manager for the UK office, including managing health, safety, and office supplies.
   • Undertake specific ad hoc project work as required by the Head of HR and the Chief Legal and Compliance Officer.
   • Provide cover for colleagues / team members in their absence.
   • Deputise for the Head of People in their absence.
   • Any other duties reasonably required for the role.

2. Policy and compliance
   • Advise on and assist in the application and interpretation of employment policies and procedures and relevant legal requirements to ensure good practice, legal compliance and fairness.
   • Work with the Head of HR to carry out a rolling review of global and regional employment policies and procedures to ensure all are up to date and in line with legal and good practice requirements.
   • Work with the Head of HR to deliver employment policy training for line managers to support and improve knowledge, compliance and good practice.
   • Oversee statutory leave arrangements to ensure timely and appropriate communication with employees and fulfil legal obligations.
   • Advise on and implement disciplinary and grievance policies and processes, carry out formal investigations and support formal hearings where necessary.

3. Resourcing
   • Work with managers and the Head of HR to assess current and future resource needs and create a robust plan.
   • Manage the end to end recruitment process to achieve high candidate quality and maintain good practice.
   • Co-create and quality-assure job design / job descriptions to ensure accountabilities and criteria are well-defined.
   • Support selection processes, recommend and design assessment methods, attend interviews and advise and support hiring managers so that robust and accountable decisions are made.
   • Supervise the creation of appropriate recruitment advertisements and candidate information.
   • Supervise timely and professional candidate communications and provision of feedback to give a positive candidate experience and maintain the company’s external reputation.
   • Research, review and recommend external advertising and sourcing options to help reduce agency costs.
   • Research and make recommendations on elevating our profile as an employer of choice online and in relevant professional sectors.
   • Work with the Head of HR to create a compelling employee value proposition in line with branding and Values.
   • Coordinate and promote the employee referral programme to support the attraction of suitable candidates.
   • Supervise the administration of all starters and leavers to ensure a professional and compliant approach.
   • Supervise employee onboarding and monitor probation to ensure individual and company needs are met.
   • Supervise visa applications and sponsorship processes to ensure appropriate use and timely management.
   • Review and refresh template documents and online materials so that they reflect our employer brand and culture.
   • Carry out exit interviews to provide feedback for managers to act on.
   • Track and report on recruitment expenditure.

4. Performance and capability
   • Provide advice and guidance to managers and employees on use of performance management processes, documentation and supporting resources.
   • Work with the Head of HR to deliver performance management training for new and existing employees.
   • Monitor quality of completed performance reviews and PDPs and provide feedback to aid improvement.
   • Support formal performance improvement processes to ensure processes are followed and opportunities for improvement and actively pursued.
   • Oversee database of completed performance management documentation to enable quality audit and ensure accurate record-keeping.
   • Support the Head of HR with the creation of a company Learning and Development Plan in order to meet the needs of employees and the business.
   • Work with the Head of People to develop, implement and deploy career progression frameworks.
   • Work with line managers to identify and promote formal and informal development opportunities within the organisation.
   • Input to talent management and succession planning reviews.

5. Employee engagement and communication
   • Promote our desired business culture by acting as a role model for our Values and constructively challenging contradictory behaviour.
   • Contribute regularly to internal communications in order to educate and inform employees.
   • Oversee local team building and communications activities so that people in all offices can participate.
   • Advise, coach and support managers to fulfil their employee engagement responsibilities effectively.
   • Support managers to create and implement local action plans to address any areas identified as needing attention, including from our employee surveys.

6. Rewards, benefits and wellbeing
   • Work with the Head of People and line managers to manage annual and ad hoc pay review processes and salary benchmarking.
   • Work with the Head of People to research, cost, present and implement recommended benefits for the regions.
   • Provide monthly data reporting for UK payroll and administer UK benefits in consultation with Finance.
   • Manage local People Associate & Office Managers to ensure efficient administration of payroll, pension, and local benefits schemes.
   • Promote benefits through workshops and internal communications to increase awareness and take-up.
   • Promote benefits externally with clear branding to help attract candidates.
   • Work with the Head of People to research, recommend and implement initiatives to promote health and wellbeing.
   • Support and educate line managers to be the first port of call for employees on wellbeing matters and to manage absence and ill health effectively.

7. Line management
   • Directly manage the work, wellbeing and performance of the regional People Associate & Office Managers.
   • Support the team in balancing their work across People administration, business support and office management activities so that service levels are maintained and workload is effectively managed.
   • Monitor to ensure appropriate health, safety and wellbeing provision is in place in all offices in each region.
   • Encourage and promote automation and process efficiency improvements across the team.
   • Approve draft contracts of employment and supervise administration of new starter documentation and onboarding to ensure a smooth transition into the organisation for all new employees.
   • Supervise pre-employment checks on all new starters to ensure policy compliance and minimise risk.
   • Supervise data audit and reporting (e.g. absence) to ensure employee data is accurate and up to date.
   • Supervise offboarding of employees to ensure contractual obligations are met.

•Manage team activity to ensure appropriate change control and filing protocols are maintained to ensure high reliability and integrity of master documents and comply with data protection requirements.
• Document and maintain core employment processes and associated template documents to ensure reliability, consistency and compliance with good practice (e.g. maternity leave, starter and leaver processes).
• Manage production of meaningful monthly reports to the Head of People and Heads of Regions in relation to attrition, absence, recruitment spend, training activity, etc.

Experience and Qualifications

• CIPD qualification- minimum Level 5
• Track record of generalist human resource management experience with a focus on operational execution
• Previously worked for an international Company
• Previous experience of managing a small team
• Previous experience using HR Systems
• Computer literate and in particular previous experience using Teams, Microsoft applications
• Applied employment law knowledge within the UK and Europe (ideally Cyprus, Bulgaria, Belgium) – essential
• Employment law knowledge/ experience within a South American country – desirable

Person Specification

• A professional and commercial approach to HR
• Keen to promote best practice
• High standard of written English including good grammar, composition and letter-writing skills
• Fluent in spoken English
• Strong communication and influencing skills developed in advisory roles
• Confident and credible in advising managers on people management and development matters
• Takes a balanced and considered view of options, verifies understanding and assesses risks appropriately before making recommendations
• Collaborative and supportive style and is able to build rapport quickly
• Enjoys interacting with the business and helping to build the right culture
• Good attention to detail, high standards of accuracy and quality of work
• Diplomatic, discreet and confidential
• Effective organisation, planning and prioritisation skills
• A team player who enjoys contributing to joint success and delivery
• A self-starter who works well without close supervision
• Flexible and ‘can do’ approach to achieving tasks of varying complexity and detail
• Rises constructively to challenges and maintains a positive and professional outlook
• Resourceful in using appropriate sources of professional advice and expertise
• IT literacy: Microsoft Word and Outlook Intermediate; Excel and PowerPoint Basic; use of simple databases
• Some flexibility in working hours is required from time to time given the international scope of the People team

Local Benefits in the UK

• 25 days holiday per year, plus a day off for your birthday (in addition to the public holidays)
• X4 life assurance
• Pension Scheme
• Employee Referral Scheme
• Hybrid working (3 days in the office 2 days wfh)
• Discounts on nursery, technology and bicycles
• Friendly, multicultural office, with plenty of social events and team building days
• Fully stocked kitchen for all to use!

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!