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Zenfinex Global Limited regulated by the Financial Services Authority (FSA) of Seychelles (SD092)

Taurex FAQs

Find answers to all your questions about trading with Taurex.

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Account Options

How do I open an account?

Opening an account is quick and easy! Simply follow these steps:

  1. Click any “Open Account” button to fill out our registration form. It should only take 3-5 minutes of your time.
  2. To complete the process, we will need some documents from you:
  • Proof of Residence: This can be any document issued within the last 6 months that shows your name and address.
  • Proof of Identity: We require a government-issued document that verifies your identity and is within its expiry date.

To check the required document(s) and their verification status, you can easily access our client portal at any time.

*Some Documents may not be acceptable depending on your country of residence.

*We may require additional documents depending on your application.

Do you offer Islamic accounts?

Yes, we do offer Islamic accounts, also known as Swap Free accounts, to accommodate our clients’ religious beliefs. For more information, please take a look at our dedicated page for Swap Free accounts.

Do you charge any fees for deposits?

No, we do not charge any fees for deposits. We believe in providing a seamless and transparent deposit experience for our clients without any additional charges. Your deposits can be made free of any fees or hidden costs. *We do not cover any costs charged by your bank or due to currency exchange.

How do I deposit funds to my account?

To deposit funds into your account, please follow the steps below:

  • Log in to the client portal using your live account credentials.
  • Click “Deposit” on the dashboard, select currency, and enter the
    amount.
  • Choose your preferred payment method, either crypto or non-crypto.
  • Provide payment details: If you choose non-crypto payments, specify your
    payment medium (wallet, credit card, or bank transfer).
  • For crypto payments, please select the currency and provide your crypto
    wallet address.
  • Fill in the required details and submit; your funds will appear in your
    wallet.
  • To trade, move funds from your wallet to your trading account using
    “Internal Transfer”.

Need help? Reach our support team at [email protected]

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